Welcome to the lost property office

of Air France

How it works ?

  1. I place an ad online for free
  2. Automatic connections are made every day
  3. I receive a message alerting me that my item has been found
  4. I follow the instructions to collect my item
  1. Make your declaration of lost which will be sent to us immediately.
  2. If your item is likely to have been found, you will get our contact details and can contact us directly with a reference number.
Attention: it is essential to publish a statement before contacting us.

If you have lost an item or found an item in another region, please post an announcement on the main site.

And it works

Practical sheets

  • I lost an object aboard an airplane

    Lost an object on an airplane? Can be on your seat, in a storage area or under the seat in front of you? Read this sheet.

    Read "I lost an object aboard an airplane"
  • I lost my credit card or my checkbook

    Your credit card is gone? Your checkbook is not in your right pocket? You have to act, but do not panic.

    Read "I lost my credit card or my checkbook"
  • I lost my identity papers

    One always loses one's identity papers at the wrong time. You will find in this sheet what you need to know to make this moment as painless as possible.

    Read "I lost my identity papers"